Why Measures Matter: Examining the value of ROO. Return on objective (ROO) focuses on defining and achieving specific measurable objectives. Traditionally, ROO has been considered an alternative success metric – another way of analyzing the effectiveness of a program/campaign/strategy. In fact, ROO goes hand in hand with ROI, and enables your organization to make informed […]

Why Measures Matter - The Case for Recognition

Why Measures Matter: Making the case for strategic recognition. It’s not uncommon for organizations to find their recognition programs disconnected from one another. Different departments, leadership, and management styles want to implement their own initiatives, creating more of a pop-up programmatic culture. These programs often end up being short lived and ineffective in developing long-term […]

The Great Resignation: Part 3 Newbie or not newbie – it’s all about the connection. We have an opportunity to make 2022 the year of the renewed employee experience, and a chance to flip “the great resignation” into the “greatest year of retention”. Employers have a chance to start the employee experience off on the […]

The Great Resignation: Part 2 Considerations for creating your total rewards strategy to recognize & reward employees. Last month we talked about a few ways companies can avoid being victims of “the big quit,” and we highlighted the importance of creating regular recognition experiences as part of a total rewards strategy. In this issue, we […]

The Great Resignation: Part 1 Looking at work/life through the lens of the employee experience. Anthony Klotz, a Texas A&M professor who came up with the phrase “the great resignation” back in May of 2021, believes that during the pandemic, people “re-imagined what normal could look like,” without commutes, with more family time, better pace, […]

The Most Wonderful Time of The Year - Incentive Services

Now is the most wonderful time of the year… to show appreciation! Ahhh, the end of the year – Q4, the home sprint, time to take a breath. There’s a natural cheer in the air and uplifted spirits with feelings of progress. For many employees, the end of the year is synonymous with holidays and […]

The Role of Recognition for 2022: Rethinking Your Strategy. Who’s looking forward to 2022? We are! As Martin Luther King, Jr. said, “keep moving forward.” While many organizations are focused on messages of optimism and “moving forward,” employee retention is still a major concern. The last two years have impacted virtually every company when it […]

Using service awards to engage your employees and impact your bottom line. Service awards have and always will be a key component for building employee loyalty and engagement. With companies having a more challenging time retaining employees than hiring them, an effective service award program supports a strong workplace culture and helps retain employees. A […]

Recognition – The gift that keeps on giving. It’s never too early to begin planning your holiday recognition strategies, because gratitude has never been more important than now. The holidays are a natural time for organizations to reflect on their employees’ past successes and a time to show team members just how important their roles […]

Build a positive workplace culture by leveraging peer relationships. Workplace culture, employee experience, diversity of workforce – these factors are converging to create new dynamics in our everyday work life. A common denominator for success across each of these is peer relationships, which can be fostered by peer recognition. As a major component of an […]

Employee burnout isn’t new. But in 2021, it’s escalated to a whole new level with triggers and stresses from a number of different angles. Teams are creatively pivoting from work to family, office to home; choosing deadlines over wellness to manage their lifestyles. Plus, there are additional complications. Things like financial challenges, loneliness, fellowship, and […]

{Re}opening. {Re}connecting. {Re}turning to the Workplace. It’s a hot topic among employees today; “when are we going back to the office?” Returning to the workplace for people who have been working remotely for the past year can be considered either exciting or scary (or inconsequential). Incentive Services University is always looking for positive examples in […]